It is our goal to provide you with complete veterinary care in a professional and accessible atmosphere. That is why we offer a fully stocked pharmacy to fill your pet’s prescription needs. Having an on-site pharmacy provides you with a more convenient way to get your pet’s medication. We hope that this will save you time and ultimately enhance your experience with us.
You may submit your medication refill request for pick up during regular office hours by contacting the office directly at (716) 695-7836. You will speak with a receptionist who will submit your request to one of our staff veterinarians for approval. If your pet is currently on the medication you are requesting to refill or you are requesting a refill of a prior medication, please provide both the dosage and the frequency given.
Please contact the office at least 48 hours in advance for refill requests. This gives our veterinarians time to review your request and contact you with any questions.
Per New York State law, your pet will need to be current on his or her annual exam for medication authorization. Please note that some long-term medications require routine blood testing to monitor its effects on major organ function. Your pet should be current on any required blood work.
If you are interested in having your pet’s medication delivered directly to your house, please visit our online pharmacy, Vetsource. Once your medications refill request is submitted through Vetsource your order will be reviewed by one of our staff veterinarians. Once it is approved, the order will be conveniently delivered to your home.